Frequently Asked Questions
Read below for answers to frequently asked questions about Sharon Wee Creations and our designer cakes.
If you have a question about our classes, be sure to click here to read our Classroom FAQ.
Where are you located?
My creation studio is located in Sydney city centre near Town Hall Station.
Do you have a shop for me to visit?
I do not have a store front. However, I am available for consultations at my studio by appointment only. The best days for appointments are from Sunday to Wednesday.
Do you deliver or allow for pick up?
Yes to both. Pick ups don't cost any extra but delivery costs are based on location. Contact me for a quick quote. Please note that certain cakes, like those requiring on site assembly, can not be picked up and must be delivered.
What factors influence the cost of the cake?
The final price of the cake is determined by the amount of detail, number of hours that will go into creating the cake and the shape of the cake.
Why do I need to give you my budget?
If you are upfront about your budget, I'll be able to design something that will achieve what you want (visually) and also suits your budget. There is no point of me designing something you really like only to realise that is over your budget.
If you don't have a budget, or are unsure, that's fine too. I'm happy to design a range of creations with different budgets for you to choose from.
Do you offer cake tastings?
Currently cake tastings are available for wedding cake orders and by request only. Please book in a time with me if you'd like one. You'll get to taste a range of basic flavours.
How much notice do you need?
Ideally 2 to 3 weeks is needed (I would recommend approx 2 months notice for wedding cakes), especially if I am designing something exclusive for you. Sketching and revising design concepts can take up to a week or two.
I'm happy to try and accommodate last minute orders, but please book your date early to avoid disappointment.
Do you have other designs?
I am here to design a custom cake/cupcakes for you. So please don't feel like you are limited by what you see on my website. I love dreaming of new designs and would love to create something exclusive for you.
How does the whole creation process work?
If you already have a design in mind, I'm happy to quote on that. If you want something designed exclusively, I'll usually work out all the details of the occasion/event and then offer some design ideas and rough pricing.
Once you decide you like the sound of those ideas, I prepare some sketches and final pricing for you. If required, we can arrange a consultation where we brainstorm any additional ideas and finalise details.
Are all the figurines on your cakes/cupcakes hand made?
All the figurines, flowers and details you see on my creations are all hand made by me except stated otherwise (occasionally, my clients do provide their own cake toppers).
I'm not sure what I want, should I get a cake or cupcakes or both?
I know it's hard to choose when the possibilities are endless so let me help you work it out! Give me your budget and let me know you would like to consider both cakes and cupcakes. I will then present you with a few different combination and cost options.
Do you provide cupcake stands?
To rent, cupcake stands cost $40 as they will also be customised to suit your theme/event. A $50 deposit is also required (which will be returned to you after you return the stand).
How big are your serving portions?
My cakes are generally made with coffee portions in mind and each serving is generally 2.5 x 2.5 x 8 cm high.
What makes a Sharon Wee creation so special?
I put a lot of care and detail into each of my creation and treat each order as if I was baking and decorating it for my loved ones. I use only quality ingredients and each design is made with great passion for what I love to do.
I will work with you to ensure you get the result you are after and will do my best to add value in any way I can. Whether it'd be through design consultations, custom flavourings or exclusive designs you'll be guaranteed to have something that is truly stands out and is unique.
How do I store my creation?
Do not put your creation in the fridge. Creations should be kept in a cool area away from direct sunlight and moisture.
Can I keep the sugar decorations?
Yes, again, just keep it in a cool dry place away from moisture and direct sunlight.
How is my creation packaged?
Most creations will be packaged in an open box but if it's too big, we will inform you that there will be no box.
If you are picking up your creation, it is your responsibility to organise transport with enough space to place your creation.
Creation Classroom FAQ
Can you send me a list of all your classes?
Please visit the 'class' tab on our website and click on the type of class you'd like. You'll then see a list of all our classes. We do not have a document with all our classes to email you as new classes get added all the time.
Do I need to bring anything with me to the class?
Just yourself and a camera if you wish. Everything else is provided - this includes aprons and the box for you to take the cake/ cupcakes home in.
What should I wear to class?
Please wear comfortable clothing and closed toe shoes.
I'm a beginner and have not done any decorating before. Which class would you recommend?
If a class is suitable for beginners, it will say so in the description. In general any of our cupcake classes are suitable as well as our level 1 cake class. If you are unsure, please give us a call.
When and where are your private classes held?
Private classes are catered to suit you but generally they are held during the weekdays. They are usually held at our CBD location or we can also come to you.
Can you please tell me when your next 'Level 1 cake' class will be held?
The best way to get up to date information on new classes and dates is to join our mailing list.
Your website says that a particular class is full, is it possible for you to open one extra space for me?
Unfortunately no. Our classes have a maximum number of students so that we can give everyone enough attention. Adding another person is just not fair to everyone, including you.
There are no class dates on the website that are suitable for me. But I really still want to attend a class.
In this instance the most suitable type of class for you would be a private class.
How much are the private classes?
Our private class charges are $100 an hour for the first person and $50 an hour for each additional person. You will require a minimum of 5 hours for cakes or cupcakes.
Can I pay by cheque?
At the moment we only accept online payment by credit card or PayPal.
Do you hold kids classes?
Unfortunately at the moment we don’t offer kids classes.
Do you offer classes for hens nights or corporate events?
Yes we do but we require a minimum of 15 people and this also depends on our availability. Please email us for more information and a quote.
I would like to register for a class, can I do it over the phone?
No, you will need to register online in order for your details to be entered into our database.
Can I come and see you to discuss my class requirements?
Unfortunately we do not hold in person consultations for our classes but would be happy to discuss your requirements over the phone.
Where are your classes held?
We have 2 different Sydney locations for our classes – Sydney CBD and Alexandria. Both are within 15 minutes of each other. Please look at the class details for address details.
I have signed up and paid for a class but did not receive any confirmation.
Class confirmation emails are all computer generated, so please check your spam mail. If you still have not received anything, please let us know and we will resend it.
